Privacy Policy

All Child Support Recalculation Service (CSRS) team members are required to take an oath of confidentiality and are made aware upon hiring, of the confidentiality section in the Family Law Act, and the penalties contained in that section.

These safeguards are in place to protect the privacy of recipients and paying parties, and to ensure that any information acquired by the CSRS is kept confidential and used only for recalculation of child support orders.

The disclosure of information from CSRS case files is covered by the Family Law Act, which operates ‘notwithstanding the Right to Information and Protection of Privacy Act’. The collection and use of all personal information require reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal of personal information.